Refund Policy

Refund Policy

Our store accepts returns of both defective and non-defective merchandise and also accepts exchange requests. A non-defective return may be requested after a change of mind, a personal preference, or selection of the wrong item. Damage, defects, incorrect shipments, missing pieces, and items materially different from their description are also eligible for review.

Eligibility and request period

A request must reach us within 30 days after delivery. Only new merchandise qualifies: it must be unused, remain in its original condition, and include the original packaging, tags, and supplied accessories. Provide the order number, checkout email, and an explanation. For damage, a defect, a wrong item, or missing contents, include photos or video of the merchandise and packaging.

Mail returns, exchanges, and refunds

Returns are made by mail. A free return label is included in the package, and no restocking fee is charged. Do not mail an item back without authorization. Exchanges depend on available inventory. Once a refund is approved, we process it to the original payment method within 10 days; the financial institution may require additional posting time.

Email: haichup6545@gmail.com
Mailing address: 14 Spa Creek Lndg, Annapolis, MD, 21403, United States
Phone: (240) 315-1363